Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store information when you use our website, make enquiries, or purchase products.

1. Information We Collect

We may collect personal information you provide, including:

  • Name, email address, phone number

  • Booking or enquiry details

  • Payment information (if you purchase products in the future)

We do not share your personal information with third parties, except as needed to process bookings or payments (e.g., Squarespace forms, Stripe/PayPal).

2. How We Use Your Information

We use your data to:

  • Respond to enquiries and booking requests

  • Manage and deliver products or services

  • Send updates or information about your bookings (if you consent)

  • Improve our website and services

3. Cookies & Tracking

Our website may use cookies or analytics tools (e.g., Squarespace analytics, Google Maps) to improve user experience. Cookies do not personally identify you. You can disable cookies in your browser settings, but some parts of the website may not function correctly.

4. E-commerce & Selling Products

If you purchase products on our website:

  • Your payment information will be handled securely through our payment provider (Stripe/PayPal).

  • We only collect the information necessary to process your order and deliver your product.

  • We will never store your full payment card details on our servers.

5. Your Rights

Under UK/EU law, you have the right to:

  • Access your personal data

  • Correct any inaccuracies

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us via our contact form.

6. Data Retention

We keep your personal data only as long as necessary for bookings, orders, or legal obligations.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via our contact form.